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Level 2 Certificate in Understanding Behaviour that Challenges

Develop essential knowledge and skills to understand, support, and manage behaviour that challenges effectively. This specialist qualification enhances your ability to work compassionately and professionally with individuals who display challenging behaviours.

📚 Level 2 Qualification
🕐 12-16 Flexible Guided Weeks
✅ NCFE CACHE Certified
💰 Funding Available

Professional Development for Challenging Behaviour Support

This specialist qualification is designed for professionals working in education, health, and social care settings who encounter individuals displaying behaviour that challenges. You'll develop in-depth understanding of the causes, effects, and management strategies for challenging behaviour, enabling you to provide more effective, compassionate support.

Our expert tutors bring extensive experience from frontline practice, ensuring you receive current, evidence-based training that reflects best practice in behaviour support. The course emphasises person-centred approaches, positive behaviour support strategies, and the importance of understanding behaviour as communication.

Who Should Take This Course?

Ideal for anyone aged 16 or over working in education, health, or social care settings where they encounter challenging behaviour. This includes teaching assistants, support workers, healthcare assistants, care home staff, and anyone seeking to develop specialist skills in behaviour support. Previous experience in care or education settings is valuable but not essential.

What You'll Learn

The course consists of four comprehensive units that build your understanding progressively, from fundamental concepts to practical application and reflective practice.

Unit 1: Understanding Behaviour that Challenges

Explore the definition, causes, and characteristics of behaviour that challenges. Understand how biological, psychological, and environmental factors contribute to challenging behaviour and learn to recognise triggers and patterns.

Unit 2: Supporting Positive Behaviour

Learn evidence-based strategies for promoting positive behaviour and preventing challenging incidents. Understand person-centred planning, environmental modifications, and proactive approaches to behaviour support.

Unit 3: Effective Communication and Management

Develop skills in communication strategies that can de-escalate challenging situations. Learn about therapeutic communication, active listening, and how to manage your own responses during difficult incidents.

Unit 4: Reflection and Support

Understand the importance of reflection, supervision, and support systems for staff involved in challenging behaviour incidents. Learn about stress management, professional development, and maintaining resilience in demanding roles.

Career Enhancement & Progression

This qualification significantly enhances your professional competence and opens pathways to specialised roles in behaviour support across education, health, and social care sectors.

Enhanced Career Opportunities

This qualification strengthens your position for advancement in existing roles and opens doors to specialist positions:

Specialist Behaviour Support Worker
Senior Teaching Assistant - Behaviour Support
Healthcare Assistant - Mental Health Settings
Learning Disability Support Specialist
Residential Care Senior Support Worker
Community Outreach Support Worker

Further Education Pathways

Build on your Level 2 qualification with advanced specialist training:

Level 3 Certificates in Understanding Autism
Level 2 & 3 Diploma in Health and Social Care
Level 2 Certificate in Principles of Working with Learning Disabilities
Level 2 & 3 qualifications in Mental Health
Children and Young People's Workforce qualifications

Assessment & Support

Assessment is through a combination of written assignments and practical tasks that allow you to demonstrate your understanding of challenging behaviour concepts and their real-world application. This approach enables you to relate your learning directly to your workplace experience.

Your Learning Journey

Throughout your studies, you'll have access to comprehensive support including one-to-one tutorials with experienced practitioners, study skills development, and our digital learning platform with 24/7 access to resources. Our tutors understand the demanding nature of behaviour support work and provide flexible, empathetic guidance.

Regular progress reviews ensure you stay on track with your learning goals, whilst our dedicated student support team provides assistance with any academic or personal challenges. We encourage reflection on your workplace experiences and provide guidance on applying course concepts in your professional practice.