Level 2 Diploma in Aviation
A full level 2 diploma created with Swissport, covering the knowledge that airport ground roles depend on.
About this course
NCFE built this diploma with Swissport, one of the largest ground handling companies in the world, so the content reflects what the industry actually needs rather than what a college thinks it needs.
Five graded mandatory units cover the core: health and safety, aviation security, communication, customer service and problem solving. You then choose six optional units from ten, covering things like check-in and travel documentation, baggage processing, supporting passengers with special requirements, aircraft turnaround, marshalling, and dangerous goods.
Who this is for
Open to learners aged 16 and over. There are no formal entry requirements, though NCFE notes that a level 1 qualification is helpful preparation.
What you will study
Five graded mandatory units, plus six chosen from ten optional units.
Health and safety in aviation
Working safely airside and in the terminal.
Aviation security
The security framework, threats, and your responsibilities within it.
Aviation communication
Clear, accurate communication in a high consequence environment.
Customer service in aviation
Serving passengers well, including under pressure.
Problem solving in aviation
Dealing with disruption, delay and the unexpected.
Optional units
Where this can lead
Roles this can lead to
NCFE states that the primary purpose of this diploma is to allow learners to progress to employment in the aviation industry.
Further study
How you are assessed
Internally assessed through a portfolio of evidence and externally quality assured by NCFE. The qualification is graded.
Support while you study
Every learner gets an individual learning plan, an initial assessment of English and maths, and a named tutor. You will have a college email address and access to Microsoft Teams. See our learning support and career support pages for what else is available.
Part of a pathway
This course sits within the following employment pathways. A pathway combines several qualifications into a route towards a particular kind of job.
Ready to get started?
Talk to us about whether this course is right for you, what funding you might be eligible for, and when the next start date is.
01287 280800 | adultlearning@atomix.ac.uk